PVTA Policies & Procedures Overview

The Potomac Valley Transit Authority (PVTA) is committed to providing safe, reliable, and respectful transportation for everyone in our communities. This page brings together important information about how we operate — including rider guidelines, accessibility services, and nondiscrimination policies — so you can understand your rights and what to expect when using PVTA services. Whether you’re a daily commuter, occasional rider, or community partner, these policies help ensure that every trip with PVTA is fair, comfortable, and supported by clear standards for safety and respect.